Return Policy
Only items that have been purchased from this website can be returned according to the following policy.
· Every product is satisfaction guaranteed or you may return it for a return of the item price (not including shipping).
· Customers will be responsible for all shipping costs unless the product(s) received was damaged.
· All returns must be sent back within 7 days of the invoice date.
· All returns MUST be in saleable condition and include its original packaging with tags attached.
· We are sorry but when exchanging items, credit can only be used per invoice amount, not combined with multiple returns.
· Only returns of merchandise purchased online can be returned to My Muse via the website. All merchandise purchased at a physical location must be brought back to that store.
All Merchandise must be returned to My Muse 2 King St Perth WA 6000.
· Fill out the return and exchange form and include a copy of your invoice enclosed in your package.
· In a sealed insured package, mail your package to My Muse (address provided above) along with the return form.
· You will be notified via email once your return/exchange has been received and a credit or exchange has been processed.
· Please note that your exchange item may be out of stock by the time your return is received.
· If your exchange is out of stock or on back order, a refund or store credit must be issued.
· If your exchange is out of stock and you have already been issued a store credit or refund, you will be responsible for any new shipping costs on additional orders.